Selzee Terms and Conditions

1. Introductory Provisions

• These GTC govern rights and obligations between the Provider and the business entity (User) regarding the provision of a software solution. Both parties act as business entities, not consumers.
• The User is exclusively a person registered in the commercial or trade register who orders and uses the service for business purposes.
• By entering into a contract or activating the service, the User agrees to these GTC.
• By creating an account or using the digital product, the User expresses consent to the Provider’s terms and conditions.
• Basic information about the Selzee application: selzee.com

2. Service Provider

3. Service Subject

• The Provider ensures access and use of the Selzee software solution to the User.
• The Selzee application is provided online.
• The contract is concluded between the Provider and the User for a license to use Selzee.
• Only a business entity (individual or legal) using a login email and password can be a User.
• The digital product is not available to consumers. If a consumer registers, the Provider declares such an offer will not be accepted.
• The User’s registration (creating an account and agreeing to the GTC) is considered an offer to conclude a contract.
• Acceptance occurs upon a confirmation screen or confirmation email from the Provider. The contract is concluded for an indefinite period.
• The Account is the User’s account within the Application. Account deletion irreversibly removes User accounts and data.

4. Orders and Contract

• An order becomes binding upon Provider confirmation or after product installation.
• The contractual relationship begins upon service activation or its first use by the User.

5. Pricing and Payment Terms

• The service price is set per the current price list at selzee.com or as individually agreed.
• Monthly payments are made automatically using the User’s payment details; otherwise, payment is based on issued invoice.
• The Provider may suspend the service if payment is delayed. Monthly pricing applies even to partial months. Prices are without VAT; VAT is added by law.
• Disputes over invoiced amounts must be raised by the due date; the Provider responds within 14 days.
• Billing period changes require mutual agreement.
• Payment delayed more than 10 working days may result in account blocking until payment.
• If blocked over a month, automatic processes and API connections may be interrupted. Late payments incur a 0.5% daily penalty.
• If full payment is not received by due date, the Provider may suspend services and withhold returned customer products in its possession.

6. Contract Duration and Termination

• The contract is valid for an indefinite period.
• The Provider may terminate immediately if the User breaches terms or delays payment by more than 14 days.
• The User may unilaterally terminate the service.

7. Provider’s Rights and Obligations

• Ensure service functionality, technical support, and data protection.
• The application (including mobile) is copyrighted; all proprietary rights belong to the Provider. No trademark or IP rights are granted to the User.
• Maintain operation of the application.
• Service interruptions from unavoidable events or maintenance do not constitute a breach.
• The Provider is not liable for damages to the User or others from using the application.
• No liability for breaches caused by force majeure or uncontrollable conditions.
• Compensation for Provider-caused damages is limited to the equivalent of one month’s application fee.
• The Provider is not responsible for ensuring generated documents comply with legal standards.

8. User’s Rights and Obligations

• Use the service only for business purposes and do not share it with third parties without consent.
• Do not reverse-engineer, copy, or distribute the service without written permission.
• Provide accurate billing and contact details during registration and keep them updated; invoices are sent to the registration email.
• Agree to receive commercial communications (can be withdrawn at any time).
• Protect access credentials; the Provider is not liable for unauthorized access.
• If a third party claims IP or legal violations, the User assumes responsibility.
• Do not sell or transfer the application to third parties without consent.
• Be fully responsible for data and content processed through the application and comply with Slovak law.
• Pay agreed fees properly and on time per the price list.

9. Liability and Limitation of Responsibility

• The Provider is not liable for internet outages, third-party actions, or misuse of the service.
• Maximum liability is limited to one month’s service fee.

10. Use of Aggregated Data for Marketing Purposes

• The User acknowledges and agrees that the Provider is entitled to use aggregated, anonymized, and non-identifiable data derived from the User's use of the Application for the purpose of marketing, promotional, and analytical activities. Such use may include, in particular, the public presentation of the fact that the User utilizes the Selzee software solution, as well as the disclosure of high-level, statistical performance indicators (the "Marketing Data").
• The Marketing Data may consist solely of metrics that do not enable the identification of the User's actual business results, operational figures, or commercially sensitive information. These metrics may include, without limitation, percentage changes in conversion rates between users who interacted with the Application and those who did not, and percentage changes in average order value related to such interactions. The Provider shall never disclose the User's absolute or underlying values, including but not limited to total traffic, number of orders, actual average order value, actual conversion rate, revenues, or any other metric that could be used—directly or indirectly—to determine the User's confidential business data.
• Under no circumstances shall the Provider disclose any information that qualifies as Confidential Information under these GTC. All Marketing Data shall remain strictly aggregated, anonymized, and free of any identifying or commercially revealing content.
• The User may withdraw consent to the public use of their business name for marketing purposes at any time by delivering a written request to the Provider; however, such withdrawal shall not affect the Provider's right to continue using anonymized and aggregated Marketing Data, provided no Confidential Information is disclosed.

11. Data Protection and Confidentiality

• The User must maintain confidentiality of any information received through the service.
• The Provider processes personal data only to the extent necessary and in accordance with applicable laws.
• Both parties agree not to disclose confidential information obtained during service delivery, even after contract termination.

For the avoidance of doubt, aggregated, anonymized, and non-identifiable statistical data generated from the User's use of the Application shall not be considered Confidential Information.