Selzee Terms and Conditions
GENERAL TERMS AND CONDITIONS
for the provision of the online software solution, digital product, digital service, and the Selzee application
1. Introductory Provisions
1.1. These General Terms and Conditions (hereinafter “GTC”) govern the rights and obligations between the provider and the business entity (hereinafter “User”) regarding the provision of a software solution. These terms govern the relationship between the software provider and the User, where both parties act as business entities, not consumers.
1.2. The User is defined exclusively as a person registered in the commercial or trade register who orders and uses the service for business purposes.
1.3. By entering into a contract or activating the service, the User agrees to these GTC.
1.4. By creating an account or using the digital product, the User expresses consent to the provider’s terms and conditions.
1.5. Basic information about the Selzee application can be found at: https://selzee.com/
2. Service Provider
2.1. Provider identity and contact details:
Business Name: AI Studio s. r. o.
Registered Office: Račice 506, Nitrica 972 22, Slovak Republic
Registered with: District Court Trenčín, Section: Sro, Insert No.: 46954/R
Company ID (IČO): 56225865
Tax ID (DIČ): 2122251692
VAT ID: SK2122251692
2.2. Email contact:
Email: hey@selzee.com
2.3. Mailing address:
AI Studio s. r. o., Račice 506, Nitrica 972 22, Slovak Republic
3. Service Subject
3.1. The provider agrees to ensure access and use of the Selzee software solution to the User.
3.2. The Selzee application is provided online.
3.3. The contract is concluded between the Provider and the User for the license to use Selzee.
3.4. Only a business entity (individual or legal) using a login email and password can be a User.
3.5. The digital product is not available to consumers. If a consumer registers, the Provider declares that such an offer will not be accepted.
3.6. The User’s registration (creating an account and agreeing to the GTC) is considered an offer to conclude a contract.
3.7. Acceptance of the offer occurs when the confirmation screen appears or the confirmation email is received from the Provider. The contract is concluded for an indefinite period.
3.8. The Account is the User’s account within the Application.
3.9. Account deletion is the irreversible removal of the User’s accounts and associated data.
4. Orders and Contract
4.1. A digital product order becomes binding upon confirmation by the Provider or after product installation.
4.2. The contractual relationship begins upon service activation or its first use by the User.
5. Pricing and Payment Terms
5.1. The service price is set according to the current price list at selzee.com or as individually agreed.
5.2. Monthly payments are made automatically using the User’s provided payment details. If automation fails, the User pays based on an issued invoice.
5.3. The Provider may suspend the service if payment is delayed.
5.4. Monthly pricing applies even to partial months. Prices are listed without VAT; VAT is added as per the law.
5.5. Disputes over invoiced amounts must be raised by the due date. The Provider will respond within 14 days.
5.6. Billing period changes require agreement between Provider and User.
5.7. If payment is delayed more than 10 working days, the Provider may block the User's account until payment.
5.8. If the account is blocked for over a month, automatic processes and API connections may be interrupted. Late payments incur a 0.5% daily penalty.
5.9. If full payment is not received by the invoice due date, the Provider may suspend services and withhold returned customer products in its possession.
6. Contract Duration and Termination
6.1. The contract is valid for an indefinite period.
6.2. The Provider may terminate immediately if the User breaches terms or delays payment by more than 14 days.
6.3. The User may unilaterally terminate the service.
7. Provider’s Rights and Obligations
7.1. The Provider shall ensure service functionality, technical support, and data protection.
7.2. The application (including mobile version) is copyrighted. All proprietary rights belong to the Provider. The contract grants no trademark or IP rights to the User.
7.3. The Provider is responsible for maintaining operation of the application.
7.4. Service interruptions due to unavoidable events (e.g., power outage, internet failure) or necessary maintenance do not constitute a breach.
7.5. The Provider is not liable for damages to the User or others from using the application.
7.6. The Provider is not liable for breaches caused by force majeure (natural disasters, strikes, etc.) or uncontrollable conditions.
7.7. Compensation for Provider-caused damages is limited to the equivalent of one month’s application fee.
7.8. The Provider is not responsible for ensuring generated documents comply with legal standards. It is the User’s responsibility to verify accuracy.
8. User’s Rights and Obligations
8.1. The User agrees to use the service only for business purposes and not share it with third parties without consent.
8.2. The User must not reverse-engineer, copy, or distribute the service without written permission.
8.3. During registration, the User must provide accurate billing and contact details and keep them updated. Invoices will be sent via registration email.
8.4. By registering, the User agrees to receive commercial communications, which can be withdrawn at any time.
8.5. The User must protect access credentials. The Provider is not liable for unauthorized access.
8.6. If a third party claims IP or legal violations, the User assumes responsibility.
8.7. The User must not sell or transfer the application to third parties without consent.
8.8. The User is fully responsible for data and content processed through the application and must comply with Slovak law.
8.9. The User agrees to pay the agreed fees properly and on time per the price list.
9. Liability and Limitation of Responsibility
9.1. The Provider is not liable for internet outages, third-party actions, or misuse of the service.
9.2. Maximum liability is limited to one month’s service fee.
10. Data Protection and Confidentiality
10.1. The User must maintain confidentiality of any information received through the service.
10.2. The Provider processes personal data only to the extent necessary and in accordance with applicable laws.
10.3. Both parties agree not to disclose any confidential information obtained during service delivery, even after contract termination.
10.4. “Confidential Information” includes any technical, business, or other data shared between the parties unless:
It is publicly known through no contract breach;
It was already owned by the receiving party;
It was independently developed;
It was lawfully received from a third party without a confidentiality obligation.