CASE STUDY

CASE STUDY

AI Gardener: Smart Shopping for Every Gardener

AI Gardener: Smart Shopping for Every Gardener

What is Selzee?

Selzee is an AI shopping assistant trained for your business that handles support and sells your products.

Company

LacnePostreky is an ecommerce store offering affordable plant protection, pest control, and gardening products.

Industry

Garden

Get expert gardening advice in seconds. Our AI helps you find the right pesticides, fertilizers, and tools, tailored to your needs, so you can grow healthier plants without the hassle.

98%

Accuracy of product recommendations

7x

faster responses

faster responses

13%

higher AOV

The challenge

LacnePostreky had a growing customer base, but their team struggled to handle product inquiries efficiently. Customers needed quick advice on what to buy, but support agents were overwhelmed with repetitive questions.

LacnePostreky had a growing customer base, but their team struggled to handle product inquiries efficiently. Customers needed quick advice on what to buy, but support agents were overwhelmed with repetitive questions.

Personalized Skincare Recommendations

Personalized Skincare Recommendations

The AI intelligently evaluates customer needs, soil conditions, and crop types to recommend the most suitable pesticides and fertilizers. It pulls from a vast database of over 5,000 products, ensuring precise, data-driven choices that promote healthy plant growth, improve yield, and optimize resource usage.

The AI intelligently evaluates customer needs, soil conditions, and crop types to recommend the most suitable pesticides and fertilizers. It pulls from a vast database of over 5,000 products, ensuring precise, data-driven choices that promote healthy plant growth, improve yield, and optimize resource usage.

System Integration

System Integration

All AI-driven conversations are seamlessly integrated into the existing support system, ensuring that every customer interaction is tracked, documented, and easily accessible for the support team. This allows for better follow-ups, improved response times, and a more personalized customer experience.

All AI-driven conversations are seamlessly integrated into the existing support system, ensuring that every customer interaction is tracked, documented, and easily accessible for the support team. This allows for better follow-ups, improved response times, and a more personalized customer experience.

Context-Aware Assistance

Context-Aware Assistance

The AI dynamically tailors its responses based on the specific webpage a customer is viewing, providing relevant information, answering questions, and guiding them through their journey in real time. This ensures a more personalized and seamless browsing experience, improving customer engagement and satisfaction.

"Before this AI, answering customer questions took up to half-an-hour. Now? It just works. Customers get what they need without waiting, and we can focus on other things."

Andrej Lazo

CEO, LacnePostreky

FAQs

How does AI Gardener help with product selection?

How does AI Gardener help with product selection?

How does AI Gardener help with product selection?

Is AI support available 24/7?

Is AI support available 24/7?

Is AI support available 24/7?

How does AI help with website navigation?

How does AI help with website navigation?

How does AI help with website navigation?

Can you localize products for different countries?

Can you localize products for different countries?

Can you localize products for different countries?

Can you integrate with our CRM?

Can you integrate with our CRM?

Can you integrate with our CRM?

Can you integrate with Shoptet / Prestashop / Shopify?

Can you integrate with Shoptet / Prestashop / Shopify?

Can you integrate with Shoptet / Prestashop / Shopify?

What if the agent cannot respond?

What if the agent cannot respond?

What if the agent cannot respond?

Can you limit what AI knows?

Can you limit what AI knows?

Can you limit what AI knows?

How does the pricing work?

How does the pricing work?

How does the pricing work?

Want an AI Bartender for your web?

Share your web with us and our team will prepare a demo for you!

Want an AI garden expert for your web?

Share your web with us and our team will prepare a demo for you!

Try your AI Gardener
for free.

Try your AI Gardener
for free.

We will assist you with smooth onboarding.