AI Gift Advisor: Intelligent Gift Shopping for Every Occasion
27%
increase in gift purchases after AI-assisted recommendations
3x
faster customer responses about product details and delivery
95%
customer satisfaction with AI gift suggestions
Chutné Kytice, a popular online store specializing in edible bouquets and sweet gifts, wanted to help customers find the perfect present without overwhelming them with choices. Many visitors struggled to pick the right gift for specific occasions like birthdays, anniversaries, or name days. They also found the delivery options confusing, as shipping varied by location. Without quick and clear assistance, potential buyers often left without completing a purchase.
The AI Gift Advisor recognizes important holidays, name days, and special occasions, automatically suggesting the most relevant gifts. It even personalizes the conversation by acknowledging the event—whether it’s a birthday, anniversary, or a spontaneous thank-you gift. This makes the shopping experience smoother and more personal.
Shipping edible gifts can be tricky, especially when certain products are limited to specific regions or require special handling. The AI helps customers understand the best delivery options based on their location. It provides real-time shipping costs, estimated arrival times, and even warns about restrictions for certain destinations—removing confusion and preventing cart abandonment.
"Previously, our customers often hesitated about which gift to choose, and we couldn't always advise them quickly. Thanks to AI recommendations, every customer can now easily find the perfect gift, whether based on discounts, holidays, or preferences. This has not only increased our sales but also improved the overall customer experience."
Mgr. Ľuboš Bednár
CEO,chutnekytice.sk