CASE STUDY

AI Gardener: Smart Shopping for Every Gardener

Get expert gardening advice in seconds. Our AI helps you find the right pesticides, fertilizers, and tools—tailored to your needs—so you can grow healthier plants without the hassle.

87%

Accuracy of product recommendations based on customer preferences.

2,5x

Faster – Responses to customer inquiries compared to manual support.

24/7

AI agent always ready to help without waiting.

The challenge

Lacné Postreky had a growing customer base, but their team struggled to handle product inquiries efficiently. Customers needed quick advice on what to buy, but support agents were overwhelmed with repetitive questions.

Smart Product Recommendations

The AI intelligently evaluates customer needs, soil conditions, and crop types to recommend the most suitable pesticides and fertilizers. It pulls from a vast database of over 5,000 products, ensuring precise, data-driven choices that promote healthy plant growth, improve yield, and optimize resource usage.

LiveAgent CRM Integration

All AI-driven conversations are seamlessly integrated into the existing support system, ensuring that every customer interaction is tracked, documented, and easily accessible for the support team. This allows for better follow-ups, improved response times, and a more personalized customer experience.

Context-Aware Assistance

The AI dynamically tailors its responses based on the specific webpage a customer is viewing, providing relevant information, answering questions, and guiding them through their journey in real time. This ensures a more personalized and seamless browsing experience, improving customer engagement and satisfaction.

Company

LacnePostreky.sk is a renowned Slovak company with a wide range of products for gardeners and growers. It specializes in selling sprayers, fertilizers, plant protection products, and various gardening supplies under its own brand.

Website

https://lacnepostreky.sk

Industry

Gardening and agriculture industry

"Before this AI, answering customer questions took forever. Now? It just works. Customers get what they need without waiting, and we can focus on other things. Huge relief!"

Andrej Lazo

CEO, lacnepostreky.sk

FAQs

How does AI Gardener help with product selection?

Is AI support available 24/7?

How does AI help with website navigation?

Can you localize products for different countries?

Can you integrate with our CRM?

Can you integrate with Shoptet / Prestashop / Shopify?

What if the agent cannot respond?

Can you limit what AI knows?

How does the pricing work?

Would you like an AI gardener for your e-shop? Start today!

Talk to the team

Try demo on my store