CASE STUDY

CASE STUDY

CASE STUDY

AI Eco Helper: Personalized Green Shopping for Everyday Needs

Get expert gardening advice in seconds. Our AI helps you find the right eco-friendly tools, fertilizers, and sustainable solutions—tailored to your needs—so you can grow healthier plants while minimizing your environmental impact.

Get expert gardening advice in seconds. Our AI helps you find the right eco-friendly tools, fertilizers, and sustainable solutions—tailored to your needs—so you can grow healthier plants while minimizing your environmental impact.

92%

Increase in customer engagement through real-time eco-guided conversations

4x

More conversions from visitors who interacted with the AI chatbot

7,500+

Sustainable product recommendations delivered based on user intent

The challenge

The challenge

Choosing environmentally friendly products can be overwhelming—especially for new eco-conscious shoppers. With so many options available, customers often lack the knowledge to make the best decisions for their garden, household, or lifestyle. Ekoclovek.sk, a trusted Slovak e-shop for sustainable goods, wanted to help users cut through the noise and shop with confidence. Their goal? Deliver personalized eco-guidance in real time—without adding complexity.

Personalized Eco Product Recommendations

Personalized Eco Product Recommendations

The AI chatbot goes beyond basic search. It actively analyzes what the user is doing on the site—browsing categories, reading blog posts, or viewing a specific item. Based on that context, it recommends eco products tailored to the user's garden size, household needs, and sustainable goals. Whether it’s suggesting the right compost bin or helping pick a natural fertilizer, the chatbot makes eco-shopping feel personal.

Professional Advice from Trusted Blog Content

Professional Advice from Trusted Blog Content

With over a hundred blogs on topics ranging from permaculture to zero-waste living, Ekoclovek.sk had a wealth of information—yet users didn’t always know where to start. The AI chatbot changes that by turning the entire knowledge base into actionable guidance. It surfaces the most relevant blog tips in the moment, empowering shoppers with eco-education as they browse.

With over a hundred blogs on topics ranging from permaculture to zero-waste living, Ekoclovek.sk had a wealth of information—yet users didn’t always know where to start. The AI chatbot changes that by turning the entire knowledge base into actionable guidance. It surfaces the most relevant blog tips in the moment, empowering shoppers with eco-education as they browse.

Context Awareness That Enhances Every Interaction

Context Awareness That Enhances Every Interaction

Whether someone is just arriving on the homepage or deep into reading about biofertilizers, the chatbot adjusts its tone and content based on the visitor's journey. This intelligent response system creates an experience that feels like talking to a real eco-expert—always relevant, always helpful, and never overwhelming.

Company

Company

Ekoclovek.sk is a Slovak e-commerce store dedicated to making sustainability accessible. With a wide range of certified products for gardening, home, hygiene, and lifestyle, they empower individuals and families to live greener lives—without sacrificing quality, convenience, or design.

Ekoclovek.sk is a Slovak e-commerce store dedicated to making sustainability accessible. With a wide range of certified products for gardening, home, hygiene, and lifestyle, they empower individuals and families to live greener lives—without sacrificing quality, convenience, or design.

Industry

Industry

Eco-friendly gardening and retail.

Eco-friendly gardening and retail.

FAQs

How does the AI know what to recommend?

How does the AI know what to recommend?

How does the AI know what to recommend?

Can I ask for gardening tips directly in the chat?

Can I ask for gardening tips directly in the chat?

Can I ask for gardening tips directly in the chat?

What if I need help with my order?

What if I need help with my order?

What if I need help with my order?

Can you localize products for different countries?

Can you localize products for different countries?

Can you localize products for different countries?

Can you integrate with our CRM?

Can you integrate with our CRM?

Can you integrate with our CRM?

Can you integrate with Shoptet / Prestashop / Shopify?

Can you integrate with Shoptet / Prestashop / Shopify?

Can you integrate with Shoptet / Prestashop / Shopify?

What if the agent cannot respond?

What if the agent cannot respond?

What if the agent cannot respond?

Can you limit what AI knows?

Can you limit what AI knows?

Can you limit what AI knows?

How does the pricing work?

How does the pricing work?

How does the pricing work?

“Before partnering with Selzee, helping users navigate our products was a challenge. Now, our AI assistant offers instant, personalized guidance, making sustainable shopping easier. It’s more than just a chatbot—it’s a green guide that improves customer experience and frees up our team to focus on more complex tasks.”

Viktor Bajus

CEO, Ekoclovek.sk

Would you like an AI eco assistant for your e-shop? Start today!

Would you like an AI eco assistant for your e-shop? Start today!